Contact and support
Talk to us about your operation.
Questions about fit, locations, agreements, accounting or your account: email support, read by a person.
Tell us a little about your business: what you rent, how many units, how many people are on the counter and in the yard, and what's slowing you down today. We read every message and reply by email.
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time, excluding holidays. We aim to reply within one business day. That's a target, not a guarantee, and support isn't available 24/7.
Write to usAlready a customer?
Log in to Yardstick, or email support and mention your business name so we can find your account quickly.
Security question?
Email [email protected] and put "Security" in the subject line. See also our security page.
Privacy or data request?
Email [email protected]. If you rent from a business that uses Yardstick, contact that business first: it controls your rental records. See the Privacy Policy.
Legal notices
Email [email protected]. Our Terms and Privacy Policy, and the documents linked from them, are Version 1.0 and have been in effect since October 14, 2026.
Not sure which plan?
Tell us your team size and locations and we'll point you at the right one. See the plans.